City Systems Support

Remote Support & Engineer Tools

Quick access to the tools used by City Systems engineers and clients for remote support and onsite service requests.

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TeamViewer for Windows

Download the City Systems remote support tool for Windows computers.

Download for Windows
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Windows Quick Assist

Use Microsoft Quick Assist when requested by a City Systems engineer.

Press Ctrl + Windows + Q, or search for Quick Assist from the Windows Start menu.
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TeamViewer for Mac

Download TeamViewer for Apple Mac remote support.

Download for Mac
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Onsite Job Submission

Submit an onsite service request or engineer job to the City Systems team.

Submit Onsite Request
Remote Support Safety

Only provide remote access when you are speaking with an authorised City Systems engineer. If you are unsure, call City Systems on 02 9169 5700 before continuing.

Need assistance?

Contact the City Systems support team and an engineer will guide you through the correct support option.

Contact Support